Our customers are the CORE of our business Buying cheap optics may cost you more in the long run, just ask Jaguar Communications. “Thank you for saving me from an incident created by another optics vendor. Jaguar purchased optics for a DWDM project in multiple cities. It was complex and involved coding for two OEMs in multiple wavelengths. The other vendor sent us bad optics and the troubleshooting lasted several days. Integra shipped us two tunables and using Integra’s Smart Coder, we were able to turn up our network faster. The project was completed on time thanks to the fast action of Integra. I have discovered that what initially looks like a good deal is not the entire price.” – Network Administrator, Jaguar Communications Read Some of The Many Testimonials of Satisfied Integra Optics Customers “Integra Optics has always been there for us when we’ve needed them most. Our partnership began in 2017, and so far, we’ve had the best experiences with them as our optics provider. From network upgrades, to full network builds, to deploying 100G, they have always supported our needs in a timely manner. Integra’s availability and reliability are unbeatable. Integra’s been a pleasure to work with since day one, and we can’t wait to continue to work together for all of our optics needs.” Broadband Network Engineer at Grande Communications “Integra optics has been, by far, the best vendor experience I’ve had since working for Wave. The service, pricing, and availability that Integra provides are unbeatable…everyone I deal with through Integra treats me as if my business is important and makes me feel like more than just a number…It’s been a pleasure working with Integra optics and I hope to be able to for many years to come. “ Warehouse Supervisor at Wave Broadband “…Working with Integra Optics is like working with a company that has the same values, ideas, and most of all commitment to providing outstanding customer service. I call it Hawaiian Telcom of Latham, New York. “ Field Operations Manager at Hawaiian Telcom “Deep Blue has been working with Integra Optics for nearly ten years, really since the beginning. They are the only optic provider we use and have supported overall network uptime through superior products and exceptional customer service. We look forward to working with Integra for the next ten years.” Chief Executive Officer at Deep Blue Communications “…We have seen from the testing results of your optics that their quality is excellent. Matter of fact, our testing went smoothly without any warnings or errors. The coding for the QSFP and SFPP that we tested was completely compliant with Juniper’s OS. Additionally, I found a great response rate from your personnel (sales, engineering and management) compared to the competition. I am convinced that Integra exemplifies quality, agility to deliver and professionalism.” Senior Network Architect at Bell Canada “Integra Optics has really helped out. From quick turn around and delivery to the infrequently needed tech support, their folks are top notch. They have provided us excellent service in selecting specific optics to meet a need…Overall an excellent experience and pleasure to deal with.” Carrier Ethernet Engineer at Spirit Communications “Wave has purchased and will continue to purchase the SFP-10-10GD optic from Integra as well as others. These optics are deployed throughout our network in various Core and Enterprise applications and are performing flawlessly. At the Enterprise level, they have passed all y.1731, RFC2544 tests, and typically exceed our customer’s SLA requirements of 99.999% network reliability. We have done extensive research over the years and have found Integra’s products are high quality and meet if not exceed OEM specifications.” Senior Network Technician at Wave Broadband “…Integra Optics has risen to the challenge and successfully handled every problem we have thrown their way…From same day delivery to having almost every optical transceiver we needed on the shelf in stock, Integra Optics has risen to the top of our list for optical transceiver vendors. I was also impressed with the ability to code or recode optics on premises with use of equipment they can provide. “ Purchasing Coordinator at Cross Telephone “Integra Optics staff are some of the nicest, most helpful people you can meet, they truly care about us and want to see us succeed. Integra Optics understands and supports smaller companies like ours; without their help, we couldn’t compete against the big guys. Integra Optics engineers have some of the best response times you can ask for; they have bailed us out of a jam more than once. Network Operations Manager at Noel Communications Learn About Our Case Studies View Case Studies
