Category: Videos

Secrets Revealed: Warranty Voiding

Did you know the optics industry has some dirty little secrets? Hear what this optics insider has to reveal about OEMs and why he switched to Integra Optics.

Integra’s Smart Coder

On this episode of What the Tech, Engineering Manager, JoAnn Swapp, shows you how Integra’s Smart Coder can help you increase efficiency and network uptime. Juggle multi-platform environments and future-proof your current optics investment with Integra’s Smart Coder. Interested in coding your own optics or learning more about our other products? Speak to one of… Read more »

Customer Testimonial: Horry Telephone

Hear what Jimmy Anderson has to say about the importance of choosing a partner, not just an optics supplier and how Integra’s 24/7 engineering support helped Horry Telephone develop software compatibility to deliver the services they needed, in record breaking time.  

Differences in Transceiver Manufacturing

A head-to-head test: Integra vs. the OEM Differences in transceiver manufacturing may be impacting your network. Watch and learn how these differences had a direct impact on a head-to-head test between Integra’s optics and the OEM. Talk to an optics expert to learn more.

What the Tech: Fiber End Face Inspection

The first connection an optic makes is with the fiber end face. All too often we find that customers are cleaning their optics, reconnecting them, and still experiencing network downtime. Most of the time, it is because an optic was cleaned, but the fiber end face was never inspected. If a fiber end face is… Read more »

What the Tech: How to Clean and Optic

Maintaining reliable network connections requires clean connectors. If you have a dirty optic, your signal will be blocked which can lead to frame rate loss, lost data, and the inability for data to reach it’s end destination. Dirt and debris can also embed into fiber end face which can cause permanent, performance-affecting damage. At Integra,… Read more »

Customer Perspective: Why Integra?

Deep Blue Communications’ CEO, Brian Epstein, shares that “wifi is one of those things that just has to work for everyone, everywhere, every time”. As a company that installs and supports wifi networks for some of the world’s largest hotel chains, the company understands the importance of network uptime when it comes to end-user satisfaction… Read more »

What’s Up with Bundled Pricing?

On this episode of What’s Up, Mike Bellini gives us a little break room talk about why bundled pricing isn’t always the best deal. In today’s optics industry, OEMs are simply processing transceiver orders from somebody else, and bundling their pricing to protect margins on their hardware. They’re relying on suppliers for the actual transceiver… Read more »

What’s Up with Uptime?

Hey everybody, I’m Lisa Carpenter and on this episode of What’s Up were talking about keeping your network up and running. And speaking of uptime, we’re going to send a few of our friends for a ride in this ejector seat simulator, so stick around. In this industry, uptime is everything. Customers expect 100% reliability… Read more »

What’s Up with Network Reliability?

Hey everybody, I’m Marlena Miller and on this episode of What’s Up we’re talking about network reliability. Stick around to the end to see us launch this cool quad copter drone. Our customers are in a very competitive market. Reliability and uptime is a huge factor in their ability to retain their customer base. When… Read more »